Question 1

What does the first meeting (initial assessment) involve?

Accepted Answer

During the first session, which lasts approximately 60 minutes, the physiotherapist will ask you questions to determine the history of the injury, your history of injuries and associated health conditions, as well as your daily activities. This will allow the therapist to guide the remainder of the session and determine if physiotherapy is the right approach for you.

Next, they will conduct an examination tailored to your condition using various functional, mobility, strength, or more specialized tests to determine the origin of your issues and the areas to work on.

If time permits, treatment for these issues will be initiated through manual therapy, education on symptom management, and therapeutic exercises.

Finally, the optimal treatment plan for subsequent sessions will be determined with your collaboration to optimize your care and correct your condition as effectively as possible.

If necessary, you may be referred to other healthcare professionals who may be more suitable or who could complement the physiotherapy follow-up.

Question 2

What to expect during the next sessions?

Accepted Answer

During follow-up sessions, the physiotherapist will check with you the progress of your condition with the teachings given and the prescribed exercises. Your current situation will then be quickly reassessed, and the appropriate treatment will continue to be carried out to correct your issue as effectively as possible.

Several approaches may be used, such as manual therapy, dry needling, progressive therapeutic exercises, as well as appropriate education tailored to your condition.

Question 3

Is it necessary to have a medical referral to book an appointment?

Accepted Answer

No.

Physiotherapy assessment is a primary care approach that usually does not require a medical prescription. However, in some rather rare cases, your insurance may require one. Therefore, it's important to check your insurance reimbursement terms before attending your first physiotherapy session.

If you already have a medical referral for a physiotherapy consultation (as well as results from other exams), feel free to bring them to the clinic to discuss with your physiotherapist. These documents may contain relevant information for the continuation of the treatment plan. The physiotherapist may also be able to answer some of your questions about these documents if needed.

Question 4

What clothing is recommended for appointments?

Accepted Answer

Comfortable clothing that allows unrestricted movement is highly recommended.

For certain tests and treatment approaches (manual therapy, dry needling, etc.), you may need to undress the injured area. In this situation, wearing shorts, a tank top, or other sports undergarments is strongly recommended to facilitate access.

For more specific approaches such as running assessment or cycling positioning, the equipment required for these sports will be necessary. Therefore, make sure to bring your running shoes and, for cycling, your cycling shorts, cycling shoes, and of course your bike. If you plan to come to the session by running or cycling, please try to remove as much dirt and debris from your shoes and bike before entering the clinic.

Feel free to bring anything else you deem relevant.

Question 5

What is the cost of visits?

Accepted Answer

Please note that all physiotherapy sessions are covered by your medical insurance (according to your respective agreements). Please consult your insurance policies to determine the reimbursement terms specific to your situation.Conventional physiotherapy sessions are priced at $140 for both 60 minutes assessments and treatments or $105 for 30 minutes treatmentsSpecialized sessions (running, pelvic) are priced at $150 for 60 minutes for both assessment and treatments.Remote sessions are priced at $130 for 60 minutes and $95 for 30 minutes, respectively.Cycling positioning sessions are priced at $300 for 120 minutes.Your therapist will determine with you the most appropriate session duration based on the treatment plan determined.Accepted payment methods include debit/credit cards or cash. At the end of each session, a receipt for your insurance will be sent to you so that you can make a claim on your own.In some situations, it may be possible to request reimbursement directly at the end of the session. Please remember to bring your insurance information if applicable.

Question 6

How to move or modify an appointment ?

Accepted Answer

Do not hesitate to check my online schedule frequently. It's possible that, following cancellations, new time slots may be more convenient for you.

If you are more than 48 hours before your appointment, there are several ways to reschedule: 
	1. By the confirmation e-mail: By clicking on the MODIFY button, you will be redirected to the appointment platform, directly on your profile, where you can select a new time slot.
	2. By this website: By clicking on BOOK AN APPOINTMENT, you can select I'M A RETURNING CLIENT and follow the steps to log in and access the appointment modification interface in your schedule. 
	3. By telephone : Leave me a message to reschedule your appointment, along with the dates/times you would be available, and I'll call you back as soon as possible to make the move. 
	4. By email : Send me an email to reschedule your appointment, along with the dates/times when you would be available, and I will contact you as soon as possible to make the move.

If you are less than 48 hours before your appointment, it is still possible to reschedule your appointment, subject to certain constraints :
	1. By Internet : Unfortunately, it is not possible to reschedule your appointment yourself online less than 48 hours before your appointment. 
	2. By telephone : Leave me a message to reschedule your appointment, along with the dates/times you would be available, and I'll call you back as soon as possible to make the move. 
	3. By email : Send me an email to reschedule your appointment, along with the dates/times when you would be available, and I will contact you as soon as possible to make the move.
	4. New Appointment : If you find a new availability that suits you better than your current appointment, feel free to book the new time slot online and then contact me to cancel your old appointment, mentioning that you have booked a new one. I'll be happy to make the change for you.

Please note that a $40 absence fee will be charged for appointments cancelled or for absence without notice.

Question 7

What is the cancellation policy?

Accepted Answer

There is no charge if the cancellation is made more than 48 hours before your appointment. 
A $40 fee will be charged for cancellations made less than 48 hours before your appointment.

Feel free to contact your physiotherapist for any exceptional circumstances.

Frequently Asked Questions